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game stuck on loading screen

when i launch a game and the loading screen appear i'm stuck on this page and i can't do anything about it. The loading bar stays at 0% and never move even after waiting around 10 mins. My computer components are not the problem i guess because i can play bf4 with 150 fps, if you got any advice it would help a lot thanks
Ive already try to reinstall (by steam and offical launcher), i cut all of my security system and antivirus etc...

Any help will be apprecited.

I didn't find the right solution from the Internet. 

Product demo video production company

Thank you.

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